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Ready to resolve your IT issues

Global Technologies Enterprise got established with the aim of providing wide range of IT Services & automatic security solutions to clients at its optimum level. We provide customized, high-end services to companies with Satisfaction Guarantee.Global Technologies Enterprise operates as a Third Party Vendor within various IT facilities at small and mid size companies in various states across India, providing dedicated proactive IT services which delivers secure, scalable, high performance IT services & solutions to its esteemed customers on various operating systems & platforms.
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+91 8017064441

Reliable AMC of Serverfor Schools in West bengal

Minimize the Burden, and Accelerate the Production

For Any Query Related To Annual Maintenance Contracts, Please Feel Free To Contact Us Today

Annual Maintenance Contract (AMC Services) Kolkata

Global Technologies offer all your desktop, pc & laptop repair and network consulting needs including hardware repairs, virus removal, data recovery and much more. As one of the leaders in the industry our consultants provide instant on-site support services anywhere in Barasat & Kolkata and supported areas of Kolkata. We are providing excellent on-site support and repair to hundreds of satisfied Kolkata clients. you are ready to experience a true piece of mind when it comes to our network please give us a call today.

We cover maintenance support for devices like :

PC Servers Printers Scanners Laptops Macbook Network Routers & Switches Software

We Offer Professional RELIABLE SUPPORT For Server, Computer, and Network :

Laptop / Printers repair services

Desktop / Servers Repair / Troubleshooting

Desktop / Servers Setup / Installation

System Security Testing

Wired / Wireless Networking

Hardware Upgrades / Installation

Corporate mail Security-Antivirus, Antisparm, Continuity, Regularly scheduled Maintenance.

Operating System Updates

Anti-Virus Installation / Removal

Motherboard Replacement

Memory Upgrades / Data Recovery

Comprehensive maintenance checklist and documentation

Client web access to all Network and Support Information

Comparison Between Our 3 Maintenance PlansNon Comprehensive AMCComprehensive AMCManaged IT Services
12 months on site on call basis, email & phone support
Service & Support, Priority in support
Routine Preventive Maintenance
Spares as per requirement
Escalation Matrices, Helpdesk Support(On-site, remote)
PC & Data Security(Virus removal, Daily data backup, etc.)
Any IT related support, Stand by support, Asset health status, Month end reporting
Performance Reporting, Bench-marking, Documentation of in-scope work processes, TAT for call resolution incidents, request, problems on the basis of priority of calls maintaining ITIL V3 process

What’s included in Managed IT Services?

  1. 24×7 server monitoring
  2. 24×7 workstation monitoring
  3. 24×7 peripheral monitoring
  4. 24×7 monitoring and support
  5. Unlimited remote help desk support
  6. Onsite dedicated qualified engineers
  7. Managed data backup and protection

  1. Regular preventive maintenance
  2. Instance or incident based call‐out support
  3. Scheduled maintenance
  4. Monthly health checkup
  5. Periodic IT assessment
  6. Monthly reports and executive dashboard summary
  7. Around the clock network monitoring and reporting